The essentials of an outsourcing service

    By choosing an outsourcing service, also called Managed services, you choose to trust a service provider who will take charge of all or part of the operation of your IT infrastructure.

    Continuous improvement

    For any Managed Services contract, the Meanquest teams set up a process of continuous improvement and quality monitoring. In other words, it is not a question of remaining on one’s achievements, but of transforming and evolving.

    It is a constructive and voluntary approach for greater satisfaction of our customers.

    Operational management

    The steering committees fulfill a dual purpose. First of all, it allows us to maintain regular contact between our teams and your teams, but also to provide value-added advice on strategic points. They can be monthly or semi-annually.

    Next, governance ensures compliance with our commitments.

    One-stop shop

    By opting for an outsourcing service, you must be able to rely on a single point of contact for any question relating to your IT equipment. Outsourcing is based on a global approach, combining IT infrastructure, user environment and support. This global vision allows us to control your IT systems from end to end and thus offer you the best levels of service.

    human resources

    To carry out our mission, we have a complete team of certified technicians and engineers. They are available to ensure the proper functioning of your IT.

    More specifically, we systematically appoint a Service Delivery Manager, a Technical Account Manager and a Support Account Manager. They will be your privileged interlocutors and know your IT environment perfectly. Acting in synergy, they will ensure the proper execution of your contract.

    Download our brochure

    Download our brochure with more details on our Managed Services offer

    The elements included in a Managed Services offer are built to serve your performance. So you can focus on your core business with peace of mind.

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